Fear of Flying
I read recently about a woman who was humiliated by a Southwest gate agent and is suing Southwest Airlines. I am getting ready to go on vacation and don’t know if I need to buy two seats (which, I can’t afford!). What can I do to prevent something similar happening to me?
Worried in Washington
Traveling is challenging for anyone. What to pack?, security at the airport, local customs, etc. In addition, the bear-size traveler is often faced with unique challenges. The airline problem, for instance - there does not seem to be a standard policy and often the decision to require someone to buy an extra seat is left to the gate agent.
Traveling is challenging for anyone. What to pack?, security at the airport, local customs, etc. In addition, the bear-size traveler is often faced with unique challenges. The airline problem, for instance - there does not seem to be a standard policy and often the decision to require someone to buy an extra seat is left to the gate agent.A little pre-planning goes a long way. Call the airline 24 hours before departure to see how crowded the flight is. If your particular flight is overbooked, and you fear a seat issue, maybe they can suggest an alternative flight. Sometimes leaving an hour earlier or later can make a big difference. If a different flight is not available, perhaps exit row seating or aisle seating would be more comfortable. You’d be amazed at what asking and being nice can get you.
Airlines, like Southwest, which board on a first come first serve basis are slightly more challenging. Get there as early as possible, so that you can get on early and try to get optimal seating. If there is a problem at the gate, try a manager or customer service. If the situation has gotten heated, try to get away from the gate area. The gate agent is busy, tired, stressed and trying to get you and the plane off on time. Most airlines have customer service counters within the terminals. They tend to be better equipped with challenging situations.
Remember, Mama always said, "You attract a lot more bees with honey, than you do with vinegar . . ."